Recruitment: Operations Assistants

We are putting together a team of friendly, patient and practical part-time Operations Assistants to form the backbone of three essential aspects of our work:

  • creating a warm, professional welcome to our building for our staff, hirers, visitors and our Members (participating in our programmes for women with lived experience of the criminal justice system or at risk of entering it due to drug, alcohol or mental health issues)
  • providing administrative and practical support for room hires
  • supporting the Operations Manager and Head of Finance & Operations to ensure the smooth running of our building, systems and procedures

This is a fixed term, minimum hours contract for an initial period of one year while we trial this new approach for Clean Break. Contracts will be for a commitment to some regular weekday daytime hours each week, with additional hours during evenings and weekends offered when available on a casual basis.

You’ll be brilliant at communicating with and supporting a wide range of people. Being able to deal with a range of customer behaviours and remaining calm in difficult situations is essential, you’ll be able to demonstrate a strong understanding of how to provide a safe and welcoming space for vulnerable women. Our practice is trauma-informed, and we provide staff with training to support this environment. You’ll also be comfortable in your own company, as there will be periods of time when you are by yourself in the reception area, and the last to leave the building and lock up.

Based generally in our reception area, Operations Assistants will regularly work around the building introducing new and potential hirers to our spaces, setting up rooms for staff and hirers, keeping us safe by handling first aid and basic building safety, and sorting out signage. Some shifts will naturally be more desk based, focused on welcoming visitors and dealing with general enquiries and admin, others more practical. You’ll be a natural multi-tasker, confident having a go at a range of admin and practical tasks, and able to organise your own time and priorities effectively.

You don’t need previous experience working in an arts organisation to do this role.

Application Pack
Application Pack (plain text/colour free)
Application Form
Equality & Diversity Policy
Criminal Records Disclosure information for applicants

The deadline for this role is 10am, Tuesday 31 August

tags : Opportunities